Showing posts with label cooperation. Show all posts
Showing posts with label cooperation. Show all posts

22 August 2014

Do you work in a Wolf or Dog culture?

If you answered the question you probably gave the wrong answer. Startup culture is wolf culture, while dogs revel in “corporate-style” hierarchy.
(By George ILIEV)
The phrase "dog-eat-dog" was coined for a reason. Counterintuitively, dogs do not cooperate among themselves. Wolves do. Dogs dominate or obey each other in a strict hierarchy of submission, whereas wolves are the ones who “discuss” to make group decisions. If you work for a startup, you are likely working in a “wolf culture”, grounded in cooperation and tolerance. If you work at a big corporation, your environment is probably a “dog culture”, based on domination and pecking order.
Photo: Pack of Wolves (Source: Wikimedia)

EXPERIMENT 1: Top dog dominates in "dog-eat-dog" hierarchy
Recent experiments in Austria show that a top dog will monopolise all food and will not let a lower-ranking dog eat from its bowl. A lower-ranking dog would be so intimidated it would not even dare attempt to eat with the top dog. In contrast, the same experiment with wolves shows that both high-ranking and low-ranking pack members share access to the food. There is a simple explanation why dogs have diverged so far from the cooperative nature of wolves. Dogs were bred for their obedience to man, who is seen by the dog as the “top dog”. Humans mistakenly perceive this as cooperation but from the dog’s perspective this is submission, not cooperation. A dog’s true (beige-to-grey) colours shine through when left in a group of its own.
EXPERIMENT 2: Dogs are poor at independent problem-solving
The domestication of the dog, over around 10,000 years of selective breeding, has reinforced the dog’s hierarchical perception of the world and the micro-society of the pack. This appears to impact the dog’s problem-solving skills. Experiments with dogs and wolves show that 80% of wolves manage to open a can of sausages, while no adult dogs manage to achieve this under the same conditions. The exception are dog puppies, who manage to open the can with a similar success rate as the wolves. This shows that the lack of independence in dogs is increased by their cohabitation with humans as puppies grow up.

THREE LESSONS FOR THE BUSINESS WORLD
Lesson 1: Companies are no democracies
The results of the group-feeding experiment bring to mind a well-known fact: No matter how much we praise democracy as the most sophisticated system for ruling a country , corporations are not democracies. Corporations are authoritarian organisations with an established hierarchy, just like an army, a police unit and a pack of dogs.
Lesson 2: Do not confuse submission with cooperation
Corporate executives can learn from the psychology of the dog. Your corporate subordinates might be very cooperative in their interaction with you (their boss), but that does not mean they see themselves as cooperating. Instead, they may be perceiving themselves as Yes-men who have to act submissively. This model may work for subordinates without strong independent thinking but if you want to keep the real problem-solvers working for you, you have to empower them and treat them like wolves treat each other, with a degree of equality. Otherwise your subordinates may leave for a less hierarchical organisation or for a startup.
Lesson 3: Corporations institutionalise their employees
Corporate culture institutionalises its employees just like the human “top-dog” reduces the problem-solving skills of his/her pet as the puppy grows up. Conversely, startup culture encourages problem solving and independent thinking in ways similar to what the wolf experiments show.

Hope at the end of the dog kennel
Let’s not give a dog a (completely) bad name. Corporations come in all shapes and sizes and corporate cultures vary hugely. In a similar way, there is variation among dog breeds: Labrador retrievers and poodles are more hierarchical and aggressive towards lower-ranking pack members than German shepherds are. It may be no coincidence that German shepherds physically resemble wolves much more closely.
In the corporate world, Google and Facebook have a “less-hiearchical” hierarchy than oil and mining giants like ExxonMobil and BHP Billiton. In the end, both Google and Facebook were born as startups 10-15 years ago. Would another 10,000 years of selective breeding change that?
I look forward to your thoughts in the comments below or @GeorgeILIEV

6 March 2013

Companies can be worse than plant roots in self/non-self recognition

Competition and miscommunication among company departments harms the organisation: the story of Volvo
George ILIEV


As the roots of a plant grow, the root branches of the same organism recognise each other (the underlying mechanism for that is still unclear) and stay out of each other's reach as much as possible: "plants develop fewer and shorter roots in the presence of other roots of the same individual". This is an evolutionary adaptation that minimises direct competition for nutrients between parts of the same organism. On the contrary, the roots can speed up their rate of growth if surrounded by roots of other plants, in order to be successful in competing externally.

Sadly internal cooperation is not always the norm in the corporate world. Company departments can be notoriously bad at synchronising their actions and sometimes even compete against each other. A case in point is the following story at car-maker Volvo in Sweden in the mid-1990s:

Volvo was accumulating a large stock of cars painted green. To reduce the stockpile, the sales department began selling green-coloured cars at a discount. Unfortunately no one told the manufacturing team down on the production line. No sooner had the production managers seen demand for green cars perking up, they immediately ramped up the production of green cars to build up the inventory (a typical supply-chain phenomenon known as the bullwhip effect)

Thus the cooperative plant roots seem to avoid "biting the dust" even if they literally do this all the time.